Compare 4 room options from 22 to 40 m². The hotel provides luggage storage. The hotel holds the Green Key environmental certification.
Choosing a room
| Room option | Confirmed setup |
|---|---|
| Single Interior Room | sleeps 1 · 22 m² · air conditioning |
| PREMIUM Room | sleeps 2 · 40 m² · air conditioning · terrace |
| PRIVILEGE Room | sleeps 2 · 30 m² · air conditioning · terrace |
| VISTA MONTAÑA Room | sleeps 3 · 22 m² · air conditioning · mountain view |
Room position and sleep
- Room sizes run from 22 m² in Single Interior Room and VISTA MONTAÑA Room to 40 m² in PREMIUM Room.
- VISTA MONTAÑA Room is the highest-capacity option, sleeping up to 3.
Arrival and check-in
- The hotel provides luggage storage.
- Check-in starts at 15:00.
- Check-out time is 12:00
Key amenities & facilities
- The hotel holds the Green Key environmental certification.
- The hotel implements health and safety protocols under the 'ALLSAFE' label verified by SGS.
- The hotel participates in the ALLSAFE hygiene and cleaning protocol.
What recent guests notice
- Service is hindered by understaffing and inattentive staff, resulting in slow restaurant service and long reception queues.
- Rooms present comfort drawbacks, including weak air conditioning, poor water pressure, and a lack of standard amenities like coffee machines.
What changed
- The property features 123 renovated rooms.
Who should book it — and who should not
- The hotel is a 13-minute walk from Igeldo pasealekua bus stop.
- Parking is free and does not require a reservation
Good to know before booking
- The hotel contains the El Torreón restaurant.
- Pets are not allowed
- Individual Interior rooms face an interior patio.
Confirm these before paying
The published information leaves these open, so ask before you pay.
- Is the hotel accessible — entrance, lift and rooms? — Confirm the complete street-to-room route, entrance steps, lift access, doorway widths and bathroom setup.