Set within 600 metres of the historic centre in a 2022 bank conversion, offering seamless transit links, 3:00 PM check-in, midday check-out, and luggage storage.
Choosing a room
| Room option | Confirmed setup |
|---|---|
| Single Room | sleeps 1 · 26 m² · listed on travel.holidaycruisesandtoursaz.com |
| Collection Room | courtyard view · listed on travel.holidaycruisesandtoursaz.com |
| Collection Superior Room | street view · listed on travel.holidaycruisesandtoursaz.com |
| Collection Superior with Balcony | balcony · listed on travel.holidaycruisesandtoursaz.com |
| Presidential Suite | private terrace · listed on travel.holidaycruisesandtoursaz.com |
Arrival and check-in
Check-in begins at 3:00 PM and check-out is by 12:00, allowing a comfortable departure.
- Luggage storage is available on-site for bags arriving before check-in or after departure.
Walking routes from the hotel
- The Gran Vía bus stop is just a 1-minute walk away.
- Intermod. Abando Indalecio Prieto is reached within a 3-minute walk.
Key amenities & facilities
Located on Gran Vía Don Diego López de Haro, the hotel sits within 600 metres of Bilbao's historic centre, accommodating up to 262 guests across 137 rooms and suites.
- The property includes a dedicated spa complex featuring an indoor pool.
- Facilities are fully equipped to welcome guests with limited mobility.
Breakfast and food
- The on-site NKO Restaurant by Eneko Atxa provides destination dining.
- Guests can also access an on-site rooftop bar for drinks.
The accessibility path
- Several guest rooms are specially equipped for wheelchair users.
What changed
The hotel opened its doors in 2022 following the conversion of a historic former bank building.
Good to know before booking
- Children 13 and older are charged as adults.
- Service at the rooftop terrace is slow and disorganized, resulting in long wait times and inattentive staff.
Confirm these before paying
The published information leaves these open, so ask before you pay.
- Is there air conditioning? — Air conditioning is not confirmed in the published room information. Ask whether your exact room has it.
- Where do you park? — Ask for the exact car park, current price, reservation rules and any restricted-access-zone instructions.
- Is the hotel accessible — entrance, lift and rooms? — Confirm the complete street-to-room route, entrance steps, lift access, doorway widths and bathroom setup.




