You gain immediate proximity to Bilbao's major transport hubs and stadium, though guest reports indicate some rooms suffer from maintenance issues
The stay verdict
- Book this hotel if: You prioritise effortless connectivity to Bilbao's regional bus hub, metro, and San Mamés stadium, or want a private terrace by choosing the Standard Double Room.
- Skip this hotel if: You are sensitive to room upkeep and bed comfort, as guest feedback notes issues with damaged surfaces, stained bedding, and uneven mattress quality.
Room choices and private outdoor space
6 options| Room option | Verified differences |
|---|---|
| Standard Double Room | City view; Terrace; Sleeps 2 |
| Junior Suite | Queen bed; City view; Sleeps 2; 1 bathroom; Air conditioning |
| Triple Room | 1 full bed + 1 sofa bed; Sleeps 3; 1 bathroom |
| Family Room | 1 full bed + 1 sofa bed; Sleeps 3; 1 bathroom |
| Standard Double Room with Single Use | 1 full bed; Sleeps 1; 1 bathroom |
| Superior Queen Room | 1 queen bed; Sleeps 2; 1 bathroom |
Also listed, with only a capacity stated: Corporate Single Room (sleeps 1); Accessible Double Room (sleeps 2); Superior Double Room (sleeps 2).
Availability and stay conditions vary by date.
Frequently asked questions
What are the standard check-in and check-out times?
Check-in begins at 2:00 PM and runs until midnight, while check-out must be completed before 12:00 PM.
How close is the hotel to public transport?
The hotel is adjacent to the Termibus Intermodal station, with train, tram, and metro access within a 1- to 2-minute walk.
The practical side
Check-in, reception and luggage storage
Check-in schedule: Standard check-in opens at 2:00 PM and runs through midnight, with a 24-hour reception desk staffed to handle arrivals. Late arrival conditions: Arrivals after midnight are accommodated subject to prior notice and operational availability. Departure and luggage: Check-out must be completed before noon (12:00 PM), and luggage storage is provided on site.
Breakfast and on-site dining
Breakfast format and pricing: Breakfast is served in a dedicated dining area as a buffet, costing about €16 per person unless bundled into a room package. Restaurant facilities: The property houses an on-site restaurant serving Spanish cuisine for lunch and dinner service.
Sleep quality and room upkeep
Technology and sound: Rooms generally offer quiet acoustic conditions and modern smart controls that receive positive remarks from travellers. Mattress firmness: Bed comfort is polarising; several travellers highlight notably firm mattresses, with occasional notes regarding uneven springs. Housekeeping and wear: Some recent guest observations report inconsistent linen quality, stained mattress protectors, and cosmetic damage such as ceiling blemishes.
Accessibility and transit connections
Positioned beside Bilbao's primary intermodal network, the hotel caters well to travellers with specific mobility requirements and public transport needs. Transit hub proximity: Located on Calle de Pérez Galdós directly adjacent to the Termibus/Intermodal terminal, San Mamés stadium, and metro/tram stops within a 1- to 2-minute walk.
Adapted room and common area features: Accessible bedrooms provide wheelchair turning space, continuous-floor showers with a fixed shower chair, adjustable grab rails, adapted phones, and Braille labelling on locks and toiletries, while common areas offer tactile signs and lift access. Exact roll-in shower dimensions, threshold heights, and external step-free transit pathway connections are not published.
