Situated directly on the Main Market Square with lift access and on-site dining options.
Booking verdict: Is the hotel right for your trip?
- Book this hotel if: you want morning dining served on-site starting at 7:00 am, convenient luggage storage, and the option to request specific room assignments ahead of check-in.
- Skip this hotel if: you require fully covered all-weather drop-off parking or demand a guaranteed panoramic view of the market square without pre-selecting your room number.
- The hotel is positioned directly on the Main Market Square in central Krakow, giving immediate walking access across the historic core.
Check-in, parking and departure: What affects your arrival?
Check-in and Check-out Schedule: Registration begins officially at 2:00 pm, while check-out on your departure date must be completed by 12:00 pm. Luggage Storage Facilities: The property provides luggage storage. Room Preference Requests: Guests wishing to request specific room placements can enter their room numbers in the 'Special requirements' field at step 4 of online booking or notify reception directly.
Guest Reception Experience: Guests frequently describe the front-desk staff as friendly and helpful, though occasional reviews report indifferent or discourteous service at reception and during breakfast. Airport Transfers: The hotel arranges airport transportation with pick-up for 90 PLN and drop-off for 80 PLN.
Local Transit and Rail Access: The nearest tram and bus connection is at Plac Wszystkich Świętych, roughly a 4-minute walk (about 210 metres), while Kraków Główny railway station is roughly an 18-minute walk (about 1150 metres).
Breakfast and dining: Where and when is food served?
On-Site Dining and Breakfast: The property houses Restauracja Wentzl and Słodki Wentzl cafe. Daily breakfast is served in the restaurant on the first floor from 7:00 am to 10:30 am.
Rooms and layouts: Which spaces overlook the market square?
Market Square View Variations: Not every room looks out onto the landmark plaza; specific units such as room 26 do not have a view facing the market square. Inventory and Lift Access: Guest rooms are situated across the second, third, and fourth floors and are served by an elevator. The layout includes 11 LUX rooms configured with twin or double beds, which also accommodate rollaway beds for 120 PLN per night.
Frequently asked questions about staying at the hotel
What are the check-in and check-out times at the hotel, and is luggage storage available?
Check-in is from 2:00 pm and check-out is by 12:00 pm. The hotel provides luggage storage for guests if required.
How do I choose the right room at the hotel, and can I request a specific one?
The hotel features 18 rooms, split between 11 LUX rooms and 7 Double rooms. Room 21 is considered a superior category, while some rooms, such as room 26, do not offer a view of the market square. You can request a specific room number by using the 'Special requirements' field during the fourth step of the online booking process or by contacting reception directly.
Is the hotel located in the historic centre, and how far is the nearest public transport?
The hotel is situated directly on the Main Market Square in Krakow. The nearest public transport link is Kraków Grzegórzki, which is a 13-minute walk from the property.
What dining and extra services are available at the hotel?
The hotel building houses two dining establishments: Restauracja Wentzl and Słodki Wentzl cafe. Breakfast is served on the first floor between 7:00 am and 10:30 am. Additionally, guests have access to complimentary services including bike rentals, DVD movies, and a Sony PlayStation 3, as well as concierge assistance.
Good to know before booking
The hotel provides a live camera view of the surroundings.
